All Systems Operational

Updated a few seconds ago

Network Connectivity

Operational

Teridion Customer's Portal

Operational

Teridion API

Operational

Teridion Customer Support Portal

Operational

Teridion Website

Operational

Scheduled Maintenance

Schedule

June 27, 2021 6:00AM - 3:00PM UTC

Components

Network Connectivity, Teridion Customer's Portal, Teridion API

Description

As part of the continuous effort to improve our service, we will be performing system upgrade. The following is the impact during this upgrade: Network Connectivity: A possibility for momentarily connectivity loss Customer’s Portal: May be unavailable during scheduled maintenance Teridion API: May be unavailable during scheduled maintenance

History (Last 14 days)

Incident Status

Partial Service Disruption


Components

Teridion Customer Support Portal





June 21, 2021 8:13PM UTC
[Identified] Link View & Network Health data on TFE portal are showing partial data. Our team is investigating and will do all the necessary efforts to resolve this issue .

June 21, 2021 9:07PM UTC
[Resolved] Issue Resolved

Description

As part of the continuous effort to improve our service, we will be performing system upgrade. The following is the impact during this upgrade: Network Connectivity: A possibility for momentarily connectivity loss Customer’s Portal: May be unavailable during scheduled maintenance Teridion API: May be unavailable during scheduled maintenance New Features set enhancement: ■ Network Health – New Design ■ Profile Menu – New Design ■ Bug Fixes


Components

Network Connectivity, Teridion Customer's Portal, Teridion API



Schedule

June 20, 2021 6:00AM - June 20, 2021 3:00PM UTC



June 20, 2021 6:19AM UTC
[Update] Teridion Platform/Services Upgrade is currently in progress. Network Connectivity: A possibility for momentarily connectivity loss Customer’s Portal: May be unavailable during scheduled maintenance Teridion API: May be unavailable during scheduled maintenance We will provide updates as necessary.

June 20, 2021 3:37PM UTC
[Update] Teridion Platform/Services Upgrade has been completed. All services are fully operational.

Description

As part of the continuous effort to improve our service, we will be performing system upgrade. The following is the impact during this upgrade: Network Connectivity: A possibility for momentarily connectivity loss Customer’s Portal: May be unavailable during scheduled maintenance Teridion API: May be unavailable during scheduled maintenance


Components

Network Connectivity, Teridion Customer's Portal, Teridion API



Schedule

June 13, 2021 6:00AM - June 13, 2021 3:00PM UTC



June 13, 2021 5:57AM UTC
[Update] Teridion Platform/Services Upgrade is currently in progress. Network Connectivity: A possibility for momentarily connectivity loss We will provide updates as necessary.

June 13, 2021 8:44AM UTC
[Update] Teridion Platform/Services Upgrade has been completed. All services are fully operational.