All Systems Operational

Updated a few seconds ago

Global Cloud Network (GCN)

Operational

my.Teridion Portal

Operational

Teridion API

Operational

Customer Support Portal

Operational

Teridion Website

Operational

Scheduled Maintenance

Scheduled MaintenancePlanned Maintenance

Schedule

May 28, 2017 6:00AM - 2:00PM UTC

Components

Global Cloud Network (GCN)

Description

In an effort to continually improve our service, we will be performing a network maintenance. During this maintenance all services will be fully operational and will not be impacted. Thank you for your patience and understanding.

History (Last 14 days)

Incident Status

Degraded Performance


Components

Global Cloud Network (GCN)





May 21, 2017 5:35PM UTC
[Identified] We have identified a service affecting event related to the performance at Florida which affects multiple customers. All other services are unaffected and are fully operational. Our engineers are working to mitigate and resolve this issue and we are continuously monitoring the situation. We will provide periodic updates moving forward as needed.

May 21, 2017 5:59PM UTC
[Resolved] We have resolved a service affecting event related to traffic at Florida which affected multiple customers. Our service is fully operational now. If you are seeing any issue at this time, please contact our support for assistance.
Scheduled MaintenancePlanned Maintenance

Description

In an effort to continually improve our service, we will be performing a network maintenance. During this maintenance all services will be fully operational and will not be impacted. Thank you for your patience and understanding.


Components

Global Cloud Network (GCN)



Schedule

May 21, 2017 6:00AM - May 21, 2017 2:00PM UTC



May 21, 2017 6:02AM UTC
[Update] Our scheduled maintenance is currently in progress. We will provide updates as necessary.

May 21, 2017 2:04PM UTC
[Update] The scheduled maintenance has been completed. All services are fully operational.
Service Impacting Issue - InvestigationPartial Service Disruption

Incident Status

Partial Service Disruption


Components

my.Teridion Portal





May 15, 2017 11:04AM UTC
[Investigating] Our internal systems report of a possible service affecting event related to my.Teridion Portal. We are investigating this event as it evolves and are working diligently to isolate and resolve it. We will post further updates as soon as we have them.

May 15, 2017 11:18AM UTC
[Resolved] We have resolved a service affecting event related to our infrastructure which affected my.teridion portal. Our service is fully operational now. If you are seeing any issue at this time, please contact our support for assistance.